At Lifesafe Insurance, we value our customers and strive to provide transparent and fair services. This Refund Policy outlines the conditions under which a refund may be issued for insurance policies purchased through our platform.
If you wish to cancel your insurance policy, you may do so within the cooling-off period mentioned in your policy documents. Refunds will be processed based on the terms and conditions outlined in your individual insurance agreement.
Refunds are applicable only in the following cases:
Certain fees and charges, such as administrative or processing fees, may not be refundable. Refunds will not be issued for policies that have already expired or where a claim has been made.
Once your refund request is received and verified, it will be processed within 7–10 business days. The amount will be credited to your original method of payment, subject to bank or payment gateway timelines.
If you have any questions about our refund process or need assistance with a cancellation request, please reach out to our support team:
Note: This policy is subject to change without prior notice. Please review this page periodically to stay updated.